Hub Associate

ABOUT THE ROLE

As the front face that anyone meets when they walk into our space, you play a very important role for GoWork. The mission of the role is to make all of our clients happy and productive when they are in our space by giving them 5-star service and generate revenues for the company!

You will be the go-to person for all our clients, together with the Hub Manager. If you love learning about diverse industries and helping businesses grow, then this role is perfect for you. As a bonus, you will get tons of opportunities to learn about various topics through various platforms (such as workshops, seminars, discussions) while delivering your role.

ROLES AND RESPONSIBILITIES

  • Support and assist members and clients in day-to-day business
  • Deliver tours and information to all inquirers in an excellent service manner
  • Maintain the space to be consistently comfortable to the highest standards for everyone in the space
  • Generate revenues through sales of our products
  • Maintain good relationships with members to create a sense of community

REQUIREMENTS

  • Minimum D3 degree from a reputable university
  • Education and/or work background in Hospitality is an advantage
  • Fluent in English (oral, writing and reading) and Bahasa Indonesia
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Positive, friendly and approachable personality
  • Client service-oriented
  • Well organized, detail-oriented and able to multi-task

TO APPLY

Please send your resume and LinkedIn profile to career@go-work.com.

With your application, please answer the following questions in one page or less (Using Word Doc, Arial Font Size 11, preferably in English but Indonesian is ok).

  1. Why did you choose to apply to GoWork over other companies? What interests you the most about GoWork?
  2. What is one interesting thing you have read/seen recently that gives you a lasting impression and why?
  3. What makes you unique in 150 characters or less?

Unfortunately, candidates with incomplete applications won’t be considered for this role.

ABOUT GOWORK

GoWork is Indonesia’s leading premium coworking space, where our mission is to help people be their best by reinventing the way they work.

  1. We provide world-class workspaces that are fully equipped with amenities and layout in accordance with our researched spatial design.
  2. We foster strong relationships within our diverse member community by facilitating collaborative discussions and hosting exclusive member activities.
  3. We contribute to building Indonesia’s startup ecosystem by hosting regular events for people from all interests, industries, and backgrounds.
  4. We support our members with partnerships for services that meet their ongoing business needs and provide lifestyle benefits for their enjoyment.
  5. We are unique technology-enabled with our GoWork app.

Founded in 2016, our Co-Founders have combined their passions and decades of experience in Real Estate, Community Building, Finance, Operation, and Tech.  GoWork currently operates 12 Hub locations, along with an additional 20 satellite locations across Jakarta, that are bookable through our app.  Our total membership base includes more than >2000 members from 500 companies, who are supported by over 60 of our community partners.  Our GoWork team continues to host more than 60 events each month, attracting over 1,000 attendees.  

Affiliated companies: Convergence Ventures, 500 Startups, Ismaya, Ideafest

GOWORK VALUES (IN.V.E.N.T):
INclusive
  • We have a strong spirit of collaboration and teamwork.
  • We believe that we can achieve bigger and greater things together and believe in the magic of a strong community.
Vigorous
  • We take good care of our health (mind, body, and soul), which gives us full energy and mental sharpness.
  • Being healthy allows us to have positive energy, go the extra mile and deliver our best quality.
Entrepreneurial
  • Each of us is an entrepreneur: we are competitive and have a desire to WIN!
  • Dare to work hard and continuously build a growth mindset.
  • Passionate and do things with a purpose.
  • Love challenges, find creative solutions, embrace continuous learning and first to grab opportunities.
Noble
  • We always do the right thing and honor trustworthiness and integrity.
  • These are the things we do when no one is looking, no matter what your beliefs and religions are.
Thankful
  • We are grateful and positive every moment and every day because we are blessed.