IT Support Specialist

Responsibilities

  • Be the first point of contact for IT, Network and App related issues to members as well as to internal users
  • Set up, configure hardware and software required for a new location
  • Ensure all systems networks are being monitored and logged for security and improvements
  • High learning ability and technical aptitude to gain an understanding of proprietary systems to provide fast and efficient response
  • Strong troubleshooting and documentation skills

Requirements

  • 3+ years of experience in a similar position involving the above responsibilities
  • You are a problem solver – with excellent analytical, troubleshooting and interpersonal skills
  • You are tech-savvy; enjoy learning and understanding digital applications and systems. Understand how to identify issues and clearly communicated to relevant parties
  • You are a people person who exhibits courtesy, kindness, efficiency, mindfulness, and patience in all aspects of your work
  • Good knowledge of network security is a big plus

TO APPLY

Please send your resume and LinkedIn profile to career@go-work.com.

With your application, please answer the following questions in one page or less (Using Word Doc, Arial Font Size 11, preferably in English but Indonesian is ok).

  1. Why did you choose to apply to GoWork over other companies? What interests you the most about GoWork?
  2. What is one interesting thing you have read/seen recently that gives you a lasting impression and why?
  3. What makes you unique in 150 characters or less?

Unfortunately, candidates with incomplete applications won’t be considered for this role.

 

ABOUT GOWORK

GoWork is Indonesia’s leading premium coworking space, where our mission is to help people be their best by reinventing the way they work.

  1. We provide world-class workspaces that are fully equipped with amenities and layout in accordance with our researched spatial design.
  2. We foster strong relationships within our diverse member community by facilitating collaborative discussions and hosting exclusive member activities.
  3. We contribute to building Indonesia’s startup ecosystem by hosting regular events for people from all interests, industries, and backgrounds.
  4. We support our members with partnerships for services that meet their ongoing business needs and provide lifestyle benefits for their enjoyment.
  5. We are unique technology-enabled with our GoWork app

Founded in 2016, our Co-Founders have combined their passions and decades of experience in Real Estate, Community Building, Finance, Operation, and Tech.  GoWork currently operates 12 Hub locations, along with an additional 20 satellite locations across Jakarta, that are bookable through our app.  Our total membership base includes more than >2000 members from 500 companies, who are supported by over 60 of our community partners. Our GoWork team continues to host more than 60 events each month, attracting over 1,000 attendees.

Affiliated companies: Convergence Ventures, 500 Startups, Ismaya, Ideafest

 

GOWORK VALUES (IN.V.E.N.T):

INclusive

  • We have a strong spirit of collaboration and teamwork.
  • We believe that we can achieve bigger and greater things together and believe in the magic of a strong community.

Vigorous

  • We take good care of our health (mind, body, and soul), which gives us full energy and mental sharpness.
  • Being healthy allows us to have positive energy, go the extra mile and deliver our best quality.

Entrepreneurial

  • Each of us is an entrepreneur: we are competitive and have a desire to WIN!
  • Dare to work hard and continuously build a growth mindset.
  • Passionate and do things with a purpose.
  • Love challenges, find creative solutions, embrace continuous learning and first to grab opportunities.

Noble

  • We always do the right thing and honor trustworthiness and integrity.
  • These are the things we do when no one is looking, no matter what your beliefs and religions are.

Thankful

  • We are grateful and positive every moment and every day because we are blessed.